Job Description

Ophthalmic Technician

Interested in relocating for this position?  LASIK MD offers the possibility of a relocation bonus to many cities across Canada!

Your mission as an Ophthalmic Technician

A LASIK MD ophthalmic technician (OT) must counsel pre-operative and post-operative LASIK MD patients with accuracy and judgment, all while working under the supervision of an ophthalmologist. In this position, strong communication and customer service skills are a must. Technical skills training will be provided courtesy of our specialized training program.

Responsibilities

• Complete the necessary testing for pre-operative and post-operative eye exams
• Provide counselling to patients with respect to procedures and technology available at LASIK MD;
• Promote LASIK MD technology accordingly, based on internal protocol;
• Provide superior customer service and patient care;
• Use appointment and patient file software, patient charts and other available tools to make accurate notes regarding patient’s eye health;
• Be responsible for the quality and exactitude of all testing and charting completed
• Maintain an acceptable statistical performance based on LASIK MD standards;
• Stay up-to-date on and adapt to changes made to protocols, procedures, products and services we offer;
• Perform clinical study recruitment and additional testing
• Fulfill additional tasks as per required by the Centre Director or management team;
• Assist in special projects, as needed.

Required skills 

• Superior communication skills, particularly verbal, with excellent “bedside manner”, professionalism, and active listening also an asset;
• Excellent presentation skills, with an ability to adapt and respond to different patient personalities;
• Experience using diagnostic tools and tests, including topography, refraction, slit lamp examination, etc.; Patience, approachability and a calm demeanor;
• Ability to manage patient expectations and concerns;
• Outgoing personality;
• Organized and attention-to-detail;
• Adapt to a fast-paced and often-changing environment; Team-oriented and collaborative, must demonstrate a willingness to learn and coach others;
• Organized and efficient with sense of initiative;
• Familiarity with computers and an ability to adapt to and learn new technology and software; entry-level experience with MS Office;
• Comfortable working in close contact with patients

Qualifications

• Licensed Optician or COT or COMT as certified by JCAHPO;
• Good to have: Practical experience in an optical environment.

Position details 

This is a permanent, part-time position. We offer a competitive compensation, bonuses and benefits. Candidates must be willing to work 20-32 hours per week, on a flexible schedule (days, evenings and weekends).  A full training is given to all new hires. LASIK MD will also give you the opportunity to learn new skills and make a difference in people's lives on a daily basis!

We thank all candidates for their interest but we will only communicate with the candidates selected for an interview.

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